Politique de confidentialité

PRIVACY POLICY

This Privacy Policy describes how gugugagapet ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from gugugagapet.com.

1. INFORMATION WE COLLECT

  • Identity Data: Name, shipping and billing address
  • Contact Data: Email address and phone number
  • Financial Data: Payment information (processed securely via Shopify; we do not store card details)
  • Usage Data: Pages visited, browser type, IP address, and referring URLs (collected via cookies and analytics tools)

2. HOW WE USE YOUR INFORMATION

  • Fulfill, ship, and manage your orders
  • Communicate with you about your purchase or inquiries
  • Improve our website and customer experience
  • Screen for fraud and ensure site security
  • Comply with legal obligations

3. SHARING YOUR INFORMATION We do not sell or rent your personal information. We share data only with trusted third parties as necessary to operate our business, including:

  • Shopify — our e-commerce platform
  • Fulfillment partners — to process and ship your orders (they receive only the information necessary to fulfill your order)
  • Payment processors — to securely handle transactions
  • Analytics providers — such as Google Analytics, to help us understand site usage
  • Advertising platforms — such as Google and Meta, for marketing purposes

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

4. COOKIES & TRACKING We use cookies and similar tracking technologies to remember your cart, analyze site traffic, and deliver relevant advertising. You may disable cookies in your browser settings, though some features may not function correctly.

5. DATA RETENTION We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for a period of up to 3 years, unless a longer retention period is required by law.

6. YOUR RIGHTS

California Residents (CCPA): You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at hello@gugugagapet.com.

Other Users: You may request access to or deletion of your personal data at any time by contacting us directly.

7. CONTACT For any questions about this Privacy Policy, please contact us at: 📧 hello@gugugagapet.com We aim to respond within 1–2 business days.